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AI Call Center

Callie offers a brand-new
customer experience.

Smart Call Management
Callie manages incoming and outgoing calls for you. It ensures a natural and fluent interaction with your customers, providing a unique experience. With AI support, it instantly understands customer queries and offers solutions.
Smart Routing
Callie directs calls to the most suitable department or person. This feature ensures that customer issues are resolved as quickly as possible while balancing your team’s workload. It provides shorter wait times and a more efficient operation.
Advanced Analytics
It provides all the insights you need to make data-driven decisions. By analyzing call patterns, customer behaviors, and performance metrics, it creates continuous improvement opportunities.
Multilingual Support
Callie can conduct natural conversations in different languages. By communicating with your international customers in their native language, it eliminates communication barriers and enhances the customer experience on a global scale.
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AI Call Center

AI-Powered Call Management

Callie’s advanced artificial intelligence technology is designed to manage your calls. It quickly understands customer inquiries and provides effective solutions. Automated processes enhance operational efficiency and take customer satisfaction to the next level.
  • Provides quick solutions to complex customer issues.
  • Ensures faster response times for calls.
  • Reduces operational workload and increases customer satisfaction.
why chose us

Explore why 1M+ brands
choose braine.

M
Businesses
chose Braine to grow now.
M+
Conversations
powered by number Braine.
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Countries
use Braine across the world.
#
Platform
Braine is the leading chat tool.
Call Forwarding

Smart Routing

Callie accelerates resolution processes by directing calls to the most suitable departments or individuals. It balances team workloads and ensures timely intervention in customer issues.
  • Ensures automatic routing of calls to the appropriate units.
  • Provides an efficient process for resolving customer issues faster.
  • Increases operational efficiency and strengthens team coordination.
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Advanced Analytics

In-depth Insights for Data-Driven Decisions.

Callie’s analytics tools interpret call data, helping you optimize your business performance. It provides comprehensive analyses to improve your operations.
  • Identifies issues by analyzing call patterns.
  • Helps you understand customer behaviors.
  • Tracks performance metrics to offer improvement opportunities.
Sectors

Callie offers tailored solutions to meet the needs of different industries.

Multilingual Support

Remove the barriers, speak the same language as your customers.

Callie helps you build a strong connection with your international customers by enabling natural conversations in multiple languages. It removes language barriers in communication.
  • Establishes seamless communication with customers in various languages.
  • Increases global customer satisfaction.
  • Enhances your business's effectiveness in international markets.
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Görüşler

Callie'yi en iyi
callie'liler anlatır.

Callie ile müşteri memnuniyetimiz %40 arttı! Akıllı yönlendirme özelliği sayesinde ekiplerimiz daha verimli çalışıyor, müşterilerimiz ise çok daha hızlı çözümlere ulaşıyor. İş süreçlerimizdeki bu dönüşüm için Callie'ye teşekkür ederiz!
Ali K. Operasyon Müdürü
Callie, müşteri hizmetleri ekibimize esneklik ve hız kazandırdı. Akıllı yönlendirme ve çoklu kanal desteği sayesinde müşterilerimize her zaman ulaşabiliyoruz.Callie ile doğru bir yatırım yaptığımızı biliyoruz.
Mehmet A. Operasyon Yöneticisi
Otomatik çağrı yönetimi sayesinde hastalarımız artık beklemek zorunda kalmıyor. Çok dilli destek özelliği sayesinde global operasyonlarımızı sorunsuz bir şekilde yönetiyoruz. Callie, bizim için sadece bir araç değil, iş ortağımız.
Ece D. Müşteri Deneyimi Direktörü

Enhance customer satisfaction and optimize your operations with Callie.

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